August 23, 2013

Go Daddy & ICICI Bank Credit Card problem

GoDaddy seems to have upset ICICI Bank or vice versa. For the past 3 or 4 months, all payments being made to godaddy using ICICI Bank credit cards or ICICI Bank debit cards are being rejected outright.
The following error shows up on the GoDaddy screen. Immediately if I try another Bank's card, the payment goes through. I have tried several combinations & permutations to finally arrive at the result that something is wrong between GoDaddy (or it's payment gateway) & ICICI Bank.

"There was a problem authorizing your credit. Please verify your payment information or use an alternate form of payment."

Permutations tried :
1. ICICI Bank credit card
2. ICICI Bank Debit Card
3. A friend's ICICI Bank Credit Card
4. Immediately followed by Another bank's debit card

So, I think it is reasonable to say the problem is not with the card(s) or the details, but ICICI Bank/GoDaddy.

By the way, I have contacted GoDaddy Support & called them too, but no updates yet.


Update : 9 September 2013, Godaddy seems to have reverted back to its US based merchant account & things are working with ICICI bank credit cards & debit cards, once again.
 
Update : 14 September 2013, ICICI sent me an email, We would like to inform you that the Godaddy website is blocked owing to increase in the number of fraud transactions.



2 comments:

  1. True that.. next time you add a title to ur post ensure u put it on twitter and tag @godaddy and @icicibankcares - I think ICICI has not paid them for this service hence they blocked it.

    ReplyDelete
  2. Tweeted with the relevant tags. @Godaddy & @icicibank_care

    ReplyDelete